This site is operated by SocialOptic Ltd.
Our contact details
Address: Belvedere House, Basing View, Basingstoke RG21 4HG, United Kingdom.
Phone Number: + 44 020 3393 6591
Contact: Contact Form
The type of personal information we collect
We collect personal data only where necessary. We currently collect and process the following information:
- The answers you provide to survey questions.
- IP Address and web browser details.
We do not use cookies, other than functionally (for example to preserve your session or login), and we do not use ad trackers on our websites.
How we get the personal information and why we have it
The personal information we process is provided to us directly by you, entered via web forms.
We do not share data your data with third parties, other than our sub-processors (Microsoft Azure and MongoDB) and the controller of the system.
How we store your personal information
Your information is securely stored on servers in the UK. All data is encrypted and access controlled.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information, where the information is personally identifiable.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk